ATM, ITM & Remote Teller Solutions
Reliable Self-Service Banking Without the Operational Burden.
Axis FI Managed Services deploys and manages ATMs, Interactive Teller Machines, and remote teller technology for banks and credit unions — with flexible, scalable support that reduces cost and administrative burden without sacrificing control.
- 24/7
- Remote Monitoring
- 98%+
- Fleet Availability Target
- 1
- Single Point of Accountability
Why Institutions Partner With Axis FI
- Tailored support level — from full outsourcing to targeted assistance
- Cash management oversight that reduces idle-cash carrying cost
- Transparent performance reporting, not black-box vendor management
Built For
- Community Banks
- Credit Unions
- Multi-Branch Networks
- De Novo Institutions
- Off-Premise ATM Programs
What We Do
Comprehensive Self-Service Banking Solutions
From equipment procurement to day-to-day operations, we provide exactly the level of support your institution needs — nothing more, nothing less.
ATM Deployment & Management
Equipment procurement, installation, and full lifecycle management of your ATM fleet — built around your footprint.
Learn moreITM & Remote Teller Integration
Deployment and support for Interactive Teller Machines, extending teller hours and reach without adding branch headcount.
Learn moreCash Management Oversight
Forecasting and oversight that reduces idle-cash carrying costs while avoiding stock-outs across your network.
Learn moreMaintenance Administration & Vendor Coordination
Multivendor coordination of first- and second-line maintenance, providing a single point of contact in place of multiple, disparate service contracts.
Learn moreRemote Monitoring & Performance Reporting
Real-time uptime monitoring and performance reporting that identifies potential issues before they result in downtime.
Learn moreSecurity & Compliance
We match your security protocols and compliance documentation to your institution's specific regulatory and operational requirements.
Learn moreFleet View
Knowing Which Machine Runs Dry Before It Does
This is the job: spotting the terminal that will stock out on Saturday morning, and getting cash or a technician there first.
Fleet View
Illustrative sample data — not a live feed
| Unit | Site | Type | Cassettes | Last run | Status |
|---|---|---|---|---|---|
| 0142 | Cedar Falls — Main | ATM | 74% | 3d | Online |
| 0187 | Route 9 — Drive-up | ITM | 41% | 5d | Forecast run |
| 0203 | Westgate Market | ATM | 88% | 1d | Online |
| 0219 | Hillcrest Branch | RCY | 63% | 6d | Online |
| 0244 | County Hospital | ATM | 22% | 7d | Low cash |
| 0266 | Riverbend — Lobby | ITM | 91% | 2d | Online |
| 0281 | Fairgrounds (seasonal) | ATM | 57% | 4d | Online |
| 0305 | Northside Credit Union | RCY | 79% | 2d | Online |
How It Works
A Scalable Model Built Around Your Institution
Rather than a one-size-fits-all package, we scope the engagement to what you actually need — then execute it end to end.
- 1
Assess & Design
Our team conducts a professional consultation to evaluate your existing equipment, fleet condition, cash operations, and vendor relationships — identifying your institution's specific operational needs and pain points before designing the appropriate level of support.
- 2
Deploy & Implement
Equipment procurement, installation, and onboarding are coordinated with your existing infrastructure and implementation timeline to ensure a seamless transition.
- 3
Monitor & Optimize
Continuous remote monitoring, cash forecasting, and vendor coordination maintain the performance of your self-service channel while keeping operating costs in check.
- 4
Report & Refine
Ongoing, data-driven performance reporting provides full visibility into your operation, ensuring decisions are guided by measurable results rather than a vendor's assurances.
- $21.3B
- Projected ATM managed-services market by 2035
- 8.8%
- Industry CAGR driving continued outsourcing
- 24/7/365
- Monitoring & support coverage
- 1 Contract
- Instead of juggling multiple vendors
Idle Cash
What Is Your Fleet's Cash Actually Costing You?
Cash standing in a machine earns nothing. Put rough numbers in and see the order of magnitude — then we can have the real conversation.
ATMs, ITMs and recyclers combined
Typical load, not the maximum
What that money would earn elsewhere
Drag to test a scenario
- Cash standing in the fleet
- $1,080,000
- Annual carrying cost
- $48,600
- Recovered at 20% trim
- $9,720
per year, before any change to run frequency
Estimate only. It ignores insurance, armored-run costs, stock-out risk and seasonality, all of which a real assessment includes. Use it to decide whether the conversation is worth having.
Where that money actually sits
Every cassette holds two things: the cash a machine will dispense before its next visit, and the cash that just sits there. Fixed replenishment schedules pay for both. Forecast-driven loads shrink the second one without risking a stock-out.
Switch the panel to see the difference across a single terminal.
Cassette Load, One Terminal
Illustrative model
- $412,000
- Idle cash, fleet
- 12
- Armored runs / mo
- 3
- Stock-outs / mo
Why Axis FI
An Accountable Partner, Not Another Vendor to Manage
The industry is consolidating around a few large OEM/logistics players. We stay independent — so you're never locked into one company's ecosystem.
| Capability | Axis FI Managed Services | Single-OEM Contract | Fully In-House |
|---|---|---|---|
| OEM-agnostic across mixed fleets | ✓Included | ✕Not included | ✓Included |
| Tailored, scalable support level | ✓Included | ✕Not included | ✓Included |
| Cash forecasting & oversight included | ✓Included | ✓Included | ✕Not included |
| No new headcount or infrastructure required | ✓Included | ✓Included | ✕Not included |
| Single point of accountability | ✓Included | ✕Not included | ✕Not included |
| Retain institutional control where desired | ✓Included | ✕Not included | ✓Included |
What We Commit To
The Terms We're Willing to Be Held To
We're a new business, so we won't point at a wall of logos. Instead, here is what we will put in writing from day one.
One accountable owner
A single named point of contact for the whole fleet. When a machine is down, you call one number and we own the outcome — not the vendor hand-off.
Response times in the contract
Service-level commitments written into the agreement, with the vendor performance data to show whether we hit them.
Reporting you can hand to examiners
Recurring uptime, service-response and cash-operations reporting. If a number looks bad, you'll see it from us before you hear it from a branch.
No lock-in
OEM-agnostic by design. Keep your existing hardware and your existing CIT provider, and keep the leverage to change either one.
Common Questions
Frequently Asked Questions
No. Institutions can replace or upgrade ATMs in phases, on their own timeline, while Axis FI manages the full scope of ATM services throughout the transition — including equipment placement, cash management, transaction processing, and repairs.
Yes. We support mixed fleets across major manufacturers, so you're not required to replace your existing hardware to work with us. Existing equipment can be evaluated during your initial consultation to determine the best match of equipment to your institution's branch and functional needs.
We provide AI-driven cash forecasting with human oversight, designed to minimize idle-cash carrying costs and reduce downtime due to stock-outs.
Everything from a single branch to enterprise-wide, multi-branch self-service networks. Our service model is customized to the functionalities needed at each location.
You receive regular, transparent performance reporting covering uptime, service response, and cash operations — so decisions are based on data.
Request a consultation and we'll assess your current fleet and operations, then propose a scoped level of support based on your goals.
Ready to Modernize Your Self-Service Channel?
Talk to us about equipment, cash management, maintenance, or a fully managed program — we'll scope it to your institution.